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For enquiry about MTR e-Store, please contact our service hotline at 21215510 or email us at We will response to you shortly during office hours on Monday to Friday (9:00 a.m. - 6:00 p.m.).


For enquiry about Terms and Conditions of MTR Malls eCoupon, MTR Mobile or MTR Points, please contact "MTR Points" service hotline at 29934375.