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For enquiry about MTR e-Store, please contact our service hotline at 21215510 or email us at We will respond to you shortly during office hours on Monday to Friday (9:00 a.m. - 6:00 p.m.).


For enquiry about Terms and Conditions of MTR Malls eCoupon, MTR Mobile or MTR Points, please contact "MTR Points" service hotline at 29934375.


For enquiry about other MTR services, please contact MTR service hotline at 28818888.